EuTask ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, EuTask (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, and any other information you provide when creating an account or booking services.
• Location Information: We may collect information about your location if you permit the App to access this information.
• Usage Data: We may collect information about how you interact with the App, including the features you use, the time and date of your visits, and other diagnostic data.
• Device Information: Information about your mobile device, including the type of device, operating system, unique device identifiers, and other diagnostic data.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App.
• Process your bookings and transactions.
• Communicate with you, including sending you updates and notifications.
• Improve and personalize your experience on the App.
• Monitor and analyze usage to ensure the smooth functioning of the App.
• Respond to your inquiries and provide customer support.
• Enforce our terms, conditions, and policies.
• Protect against fraudulent or unauthorized activity.

3. Sharing Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal information seriously and use reasonable administrative, technical, and physical measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You may choose not to provide certain information or withdraw your consent to our collection and use of your information at any time. However, this may limit your ability to use certain features of the App.

6. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third parties. We encourage you to read the privacy policies of any third-party websites or services that you visit.

7. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we learn that we have collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Delivery Time Policy for EuTask.com

At EuTask, we are committed to providing timely and efficient services to our customers. As a service provider, delivery time refers to the period between the confirmation of your order and the completion of the requested service at your specified location. Our aim is to complete services within the agreed time frame while maintaining high standards of quality and professionalism.

9. Estimated Delivery Time

·         Processing Time: After you place an order, it typically takes 1-2 business days to confirm, assign, and schedule your service with an available professional.

·         Service Delivery Time: Once the task is scheduled, the time to complete the service depends on the complexity and specific requirements. On average:

o   Standard Services: 1 to 3 business days.

o   Custom or Specialized Services: 3 to 7 business days.

o   Same-day or next-day services may be available based on service availability and location.

Factors Affecting Service Delivery Time

·         Location: The availability of local professionals in your area may affect delivery time. Customers in remote areas may experience longer wait times.

·         Task Complexity: More complex or customized services may take additional time to complete, depending on the scope of the work.

·         External Delays: Unexpected situations such as bad weather, holidays, or logistical challenges may impact the delivery schedule. In such cases, we will keep you informed about any potential delays and provide updates.

Tracking Your Service Request : Once your service request is assigned, you will receive notifications via email or the EuTask app about the status of your booking. You can also track the professional’s arrival and service completion in real-time through our platform.

Changes to Delivery Time : We strive to adhere to the agreed-upon timelines, but adjustments to delivery time may be necessary due to factors such as professional availability, service modifications, or unexpected external events. In the event of changes, we will notify you as soon as possible and offer alternative scheduling options.

Thank you for choosing EuTask for your service needs. Our goal is to make your experience as seamless and timely as possible.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

• Email: [email protected]
• Phone: +49 99 99 47